DevOps Engineer
Dubai, Dubai, United Arab Emirates
Full Time
Mid Level
About Us
The ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally. We are a 100% digital, data-driven tech company providing first-rate offers across renowned dining, leisure, entertainment, and hotel brands worldwide. The ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we operate. We believe that "experience is everything," and that's why we are passionate about creating unforgettable experiences for our customers, partners, and employees.
About the Role
We are seeking a highly skilled DevOps Engineer to design, build, and operate secure, scalable, and highly available cloud platforms that power our digital products. This role plays a critical part in enabling rapid, reliable delivery through automation, modern CI/CD practices, and cloud-native architecture across AWS and Azure environments. Working closely with Engineering, QA, Security, and Product teams, the DevOps Engineer will drive infrastructure as code, containerization, monitoring, and release excellence while ensuring production stability, performance, and cost efficiency. The role also contributes to cloud migration initiatives, microservices enablement, and the continuous improvement of operational best practices across the organization.
Key Responsibilities
Cloud Infrastructure & Platform Engineering
CI/CD, Release & Automation
Infrastructure as Code & Configuration Management
Containers & Microservices
Monitoring, Reliability & Incident Management
Capacity Planning, Security & Optimization
Collaboration
Key Technologies & Tools
Cloud: AWS, Azure
CI/CD: Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, AWS CodePipeline
IaC & Config: Terraform, AWS CloudFormation, Ansible
Containers: Docker, Kubernetes,
Monitoring: CloudWatch, Azure Monitor, ELK, Prometheus, Grafana
Scripting: Bash, Python, Go
Databases & Deployments: Production-grade DB deployment and automation (MySQL, Aurora, MongoDB, DynamoDB, OpenSearch, etc.)
Required Experience & Qualifications
The ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally. We are a 100% digital, data-driven tech company providing first-rate offers across renowned dining, leisure, entertainment, and hotel brands worldwide. The ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we operate. We believe that "experience is everything," and that's why we are passionate about creating unforgettable experiences for our customers, partners, and employees.
About the Role
We are seeking a highly skilled DevOps Engineer to design, build, and operate secure, scalable, and highly available cloud platforms that power our digital products. This role plays a critical part in enabling rapid, reliable delivery through automation, modern CI/CD practices, and cloud-native architecture across AWS and Azure environments. Working closely with Engineering, QA, Security, and Product teams, the DevOps Engineer will drive infrastructure as code, containerization, monitoring, and release excellence while ensuring production stability, performance, and cost efficiency. The role also contributes to cloud migration initiatives, microservices enablement, and the continuous improvement of operational best practices across the organization.
Key Responsibilities
Cloud Infrastructure & Platform Engineering
- Design, implement, and manage cloud infrastructure primarily on AWS (EC2, VPC, Subnets, Security Groups, ALB/NLB, ASG, API Gateway, Lambda, NAT/Internet Gateways).
- Support Azure infrastructure as required (App Services, Azure Functions, Storage, Networking, IAM).
- Implement serverless and event-driven architectures using AWS Lambda, Step Functions, EventBridge, SQS, and SNS.
- Perform cloud enablement of new products and migration of existing workloads to cloud platforms.
- Administer and automate Linux environments (Ubuntu, Amazon Linux, CentOS, RHEL) including system hardening, patching, and performance tuning.
- Manage networking components such as DNS, DHCP, load balancing, and SSL/TLS certificate management.
CI/CD, Release & Automation
- Design, implement, and maintain CI/CD pipelines for web, backend, and mobile applications (iOS & Android).
- Automate build, test, release, and deployment workflows using tools such as Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, AWS CodePipeline.
- Implement safe deployment strategies including blue/green, canary releases, and automated rollback.
- Handle code and database deployments across all environments, including production.
- Manage release, configuration, and environment orchestration across development, staging, and production.
Infrastructure as Code & Configuration Management
- Provision and manage infrastructure using Infrastructure as Code (IaC) tools such as Terraform and AWS CloudFormation.
- Design and implement automated configuration management using Ansible or similar tools.
- Ensure consistency, repeatability, and scalability of infrastructure deployments.
Containers & Microservices
- Build, deploy, and manage containerized applications using Docker and Kubernetes.
- Support microservices and distributed systems in elastic and clustered environments.
- Apply container security best practices including image scanning, RBAC, and secrets management.
Monitoring, Reliability & Incident Management
- Monitor infrastructure and applications using AWS CloudWatch, Azure Monitor, ELK Stack, Prometheus, and Grafana.
- Establish observability standards for logs, metrics, and alerts.
- Perform root cause analysis (RCA) for production incidents and implement preventive and corrective actions.
- Drive improvements in system reliability, performance, and operational excellence.
Capacity Planning, Security & Optimization
- Perform capacity planning and automate infrastructure scaling.
- Implement security best practices across CI/CD, cloud infrastructure, and runtime environments.
- Optimize cloud costs through right-sizing, automation, and usage analysis.
Collaboration
- Collaborate closely with Developers, QA, Security, and Operations teams to align DevOps practices.
- Provide technical guidance and educate team members on DevOps, cloud, CI/CD, and infrastructure best practices.
- Promote a culture of automation, reliability, and continuous improvement.
Key Technologies & Tools
Cloud: AWS, Azure
CI/CD: Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, AWS CodePipeline
IaC & Config: Terraform, AWS CloudFormation, Ansible
Containers: Docker, Kubernetes,
Monitoring: CloudWatch, Azure Monitor, ELK, Prometheus, Grafana
Scripting: Bash, Python, Go
Databases & Deployments: Production-grade DB deployment and automation (MySQL, Aurora, MongoDB, DynamoDB, OpenSearch, etc.)
Required Experience & Qualifications
- Bachelor’s degree in computer science, Engineering, or a related field.
- 3+ years of experience in AWS focused DevOps or Infrastructure roles, with exposure to Azure.
- Strong hands-on experience with AWS core services: EC2, S3, RDS, DynamoDB, Lambda, VPC, IAM, ALB/NLB, API Gateway, Auto Scaling.
- Solid understanding of networking, security, and load balancing in cloud environments.
- Working experience with Azure services including App Services, Azure Functions, Storage, Networking, and IAM.
- Strong Linux system administration experience across open-source and enterprise Linux platforms.
- Proven experience with CI/CD tools and automation pipelines.
- Expertise in Infrastructure as Code (Terraform, CloudFormation).
- Experience with containerization and orchestration (Docker, Kubernetes).
- Proficiency in Bash, Python, or Go.
- Strong understanding of cloud security, networking, and operational best practices.
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